Decking and Outdoor Living

Comments for Chris Fox, Marketing Manager/Outdoor Living Specialist

Sunday, June 28, 2009 by mike hoots:

why don't you have a cap in bronze? all the light fixtures inboor or outdoor come in bronze!

Tuesday, June 30, 2009 by Chris Fox:

Thanks for your comment. As a leader in deck railing and fence post accessories, we are constantly evaluating new product choices. I will discuss your request with our products team. Meanwhile, please check out the rest of our lineup at www.deckorators.com or at www.postcaps.com to see if there is another post cap product that will suit your need. If you have additional questions, please contact our customer support team at 866-780-3507.

Wednesday, July 1, 2009 by Steve:

I had the Koa capricorn decking installed last week. lokks great but the dog scratches it with his teos nails. Can/How do you remove them. His nails were immediately trimmed. Can gouges get repaired or covered?

Wednesday, July 1, 2009 by Chris Fox:

If you’ve marred your Capricorn decking, it should fade over time. Because Capricorn will scratch and mar just like wood or any other composite decking, we recommend installing pads on outdoor furniture. Capricorn decking features a reversible woodgrain finish. So, in the unlikely event the durable polyethylene surface has been damaged beyond repair, flip the board over and reinstall. For additional questions, please contact customer service at 877-463-8379.

Wednesday, September 16, 2009 by Tom Harlan:

I have a jpg photo of a post cap I am trying to match. How can I send you the photo and determine if you still manufacture the cap?

Thursday, September 17, 2009 by Chris Fox:

Tom, please email a photo of your deck post cap / fence post cap to customer service at deckorators@ufpi.com

Sunday, September 20, 2009 by Lon Lloyd :

We like our Trex deck but after 6 mo the mold &/or meldew spots are unsitely. How is this cleaned & prevented.

Wednesday, September 23, 2009 by Chris Fox:

As noted in my recent blog post “Care and cleaning for composite decking”, mold may form on any surface where moisture is prevalent, there is heavy shading, or where pollen and debris are allowed to collect. With that said, I recommend using a conventional deck cleaner that contains sodium percarbonate—do not use bleach. I also recommend that you first contact the dealer you purchased your deck materials from and discuss their recommendation. In addition, there are spray on chemicals promoted to defend against mold on surfaces like composite decking, such as MoldOff and Wet and Forget.

Tuesday, November 3, 2009 by Paul W:

Why are Latitudes Fascia boards unavailable where the decking is sold?

Thursday, November 5, 2009 by Chris Fox:

Latitudes deck fascia is available anywhere Latitudes composite decking is sold. However, it might only be sold as a special order item at your lumber dealer.

Wednesday, January 6, 2010 by beverly litzinger:

I am considering using 4 different fastening systems which ones of these are ok to use in all your different decking materials for grooved hidden fastening and top down installations so I will not void the warranty. • UFO Ballistic NailScrews www.911-nails.com • Mantis clip for grooved using The Eliminator with UFO Ballistic NailScrews www.howtonailscrew.com • Hidden link for non grooved http://www.suredrive.com/hidden_deck_fasteners.htm • HID FAST system www.hidfast.com Thanks in advance for your quick reply Blitz@cox.net

Thursday, January 7, 2010 by Chris Fox:

Beverly, the recommended fastener for our Latitudes grooved composite decking is the Equator hidden fastener (http://www.ufpi.com/product/equator) as it is designed specifically for Latitudes composite decking. If the fasteners you mention work with the profile of our grooved deck board as well as fit a 5/32” slot, and allow for the natural expansion of composite materials, they should do just fine. Provided the person installing your deck follows the Latitudes installation instructions (http://www.ufpi.com/product/latitudes/planandinstall/installation.htm) properly, the warranty should not be voided. If you are looking to secure the boards without hidden fasteners (face-mount application), we recommend using 2-1/2” corrosion-resistant, composite wood deck screws. We do not recommend the use of nails to install the composite deck boards. For best results when using screws, always pre-drill a pilot hole and countersink the fastener. Also, it is required that a pilot hole is drilled when a face-mount composite screw is within 1-1/2” from the composite board ends.

Wednesday, March 3, 2010 by Tim Matchim:

i used your product to build a patio 2 yrs ago.now im residing my home and the sider and i decided to use your product to trim all the windows doors and to spilt the siding from the stucco.it looks amazing(should take pics for your site) but the problem i have is that the new product on the home is great but the patio looks old and faded now(is thier a way to clean or restore the product?) please help thx

Thursday, March 4, 2010 by Chris Fox:

Tim, with all standard composite decking, there will be fading. Over time, the trim on your windows should fade to a similar shade as the deck. I've often seen this on new siding that has been replaced, and it too fades to the same color as the older siding over time. I do not recommend using any composite stains or enhancers to alter the shade/color. I suggest that you give your deck a thorough cleaning and that should help. See my blogs on mold/mildew prevention and composite cleaning chemicals. http://blog.ufpi.com/blog/universal-forest-products/0/0/preventing-mold-and-mildew-growth-on-composite-decking-v2 http://blog.ufpi.com/blog/universal-forest-products/0/0/common-deck-cleaning-chemicals

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